Privacy Policy – 7spins casino

1. Introduction

7spins casino is committed to protecting the personal information of every player who uses our platform. This Privacy Policy explains in plain terms what data we collect from players in the Philippines, how that data is used, and how we keep it secure.

By registering an account or using the 7spins casino platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle personal data, please do not proceed with registration.

This policy covers data collected through the 7spinscasino.app website and mobile application. It should be read together with our Terms & Conditions.

2. Data We Collect

When you register and use 7spins casino, we collect the following categories of personal information:

Category	Examples	When Collected
Identity Data	Full legal name, date of birth, government-issued ID	Registration and KYC verification
Contact Data	Mobile number, email address, city or province	Account registration
Financial Data	Bank account details, e-wallet information (for withdrawals)	First withdrawal request and KYC
Transaction Data	Deposit and withdrawal history, bet records, account balance changes	Ongoing platform use
Technical Data	IP address, device type, browser, session logs	Every platform session
Usage Data	Pages visited, games played, session duration, click patterns	Ongoing platform use

We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, or health information beyond what is strictly required for responsible gaming assessments.

3. How We Use Your Data

7spins casino uses the data we collect for specific, legitimate purposes:

• Account management: To create and maintain your player account, verify your identity, and process your transactions.
• Payment processing: To process deposits and withdrawals in Philippine Peso through your selected payment method.
• Fraud prevention and security: To detect suspicious activity, prevent account takeovers, and protect the integrity of the platform.
• Legal compliance: To meet record-keeping, anti-money laundering, and other obligations applicable to online gaming platforms serving Philippines players.
• Responsible gaming: To monitor gaming patterns that may indicate problematic behaviour and to apply any self-exclusion or limit settings you request.
• Customer support: To respond to your queries, complaints, or requests efficiently and accurately.
• Platform improvement: To analyse usage patterns and improve the performance, features, and stability of the 7spins casino platform.
• Communications: To send you account-related notifications, security alerts, and information about promotions where you have opted in to receive them.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract performance: Processing necessary to fulfil the Terms & Conditions you agreed to when registering your account.
• Legal obligation: Processing required to comply with applicable laws and regulations covering online gaming operations.
• Legitimate interests: Processing necessary for fraud prevention, platform security, and improving the player experience, where those interests do not override your own privacy rights.
• Consent: For marketing communications, where you have explicitly opted in. You may withdraw consent at any time by contacting support.

5. Data Sharing

7spins casino does not sell or rent your personal data to third parties. We may share your information in limited circumstances:

• Payment providers: Bank details and transaction data shared with Philippine banks and e-wallet providers solely to process your financial transactions.
• Identity verification services: Identity documents may be processed by KYC verification partners to confirm your identity for account security purposes.
• Technology partners: Platform infrastructure, security, and analytics providers who process data on our behalf and under strict confidentiality obligations.
• Legal authorities: When required by law, court order, or lawful request from government authorities in the Philippines.

All third parties who process data on our behalf are bound by data processing agreements that restrict how they may use your information and require appropriate security measures.

6. Data Retention

We retain your personal data for as long as your account is active and for a reasonable period thereafter as required by applicable law. Transaction records and identity verification data may be retained for longer periods to meet legal and regulatory record-keeping requirements.

When data is no longer needed and retention is not legally required, it is securely deleted or anonymised. You may request deletion of your personal data by contacting support, subject to any legal obligations that require us to retain specific records.

7. Security Measures

7spins casino applies a range of technical and organisational measures to protect your personal data:

• SSL/TLS encryption for all data in transit between your device and our servers.
• Encrypted storage for sensitive data including identity documents and financial details.
• Access controls ensuring only authorised personnel can access player data, and only to the extent necessary for their role.
• OTP-based authentication for account changes and sensitive actions.
• Regular security reviews and monitoring for unusual access patterns.

While we maintain strong security practices, no online system can guarantee absolute security. You also play a role in keeping your account safe by using a strong, unique password and never sharing your credentials or OTP codes with anyone.

8. Your Data Rights

As a player using 7spins casino from the Philippines, you have rights regarding your personal data:

• Right to access: You may request a copy of the personal data we hold about you.
• Right to correction: You may request that inaccurate or outdated personal data be corrected.
• Right to deletion: You may request deletion of your personal data, subject to legal retention requirements.
• Right to withdraw consent: Where processing is based on your consent (such as marketing communications), you may withdraw that consent at any time.
• Right to object: You may object to certain types of data processing, particularly for direct marketing purposes.

To exercise any of these rights, contact our support team at [email protected]. We will respond to requests within a reasonable timeframe and in accordance with applicable law.

9. Cookies and Tracking

7spins casino uses cookies and similar technologies to operate the platform, remember your preferences, maintain session security, and analyse how players use the site. Cookies are small files stored on your device that help the platform function correctly.

We use the following types of cookies:

• Essential cookies: Required for the platform to function. These cannot be disabled without affecting core functionality.
• Security cookies: Used to detect fraud and protect your session.
• Analytics cookies: Used to understand how players navigate the platform so we can improve the experience.
• Preference cookies: Used to remember your settings and preferences between sessions.

You can control cookie settings through your browser. Disabling essential or security cookies may prevent parts of the 7spins casino platform from working correctly.

10. Minors

7spins casino is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under 21. If we become aware that an account belongs to an underage person, that account will be closed immediately and all associated data reviewed in accordance with our legal obligations.

If you believe a minor may have registered an account, please contact support immediately at [email protected].

11. Changes to This Policy

7spins casino may update this Privacy Policy from time to time. When changes are made, the updated policy will be published on this page with a revised date. For material changes, registered players will be notified through their registered contact details.

Continued use of the platform after a policy update constitutes acceptance of the revised terms. We recommend reviewing this page periodically to stay informed.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how 7spins casino handles your personal data, please contact our support team: